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Consumer Affairs & Relations

  • Vera Bradley hires store design icon

    Vera Bradley has announced a new head of store development as it looks to reimagine Vera Bradley into a premium global lifestyle brand.

    Harry Cunningham, who has nearly 25 years of experience in store design and visual merchandising, has been with Saks Fifth Avenue since 2006 and most recently held the post of SVP of Store Planning, Design and Visual Merchandising. Prior to that, Cunningham held various visual merchandising roles at Liz Claiborne, Saks Department Store Group and Dillard's.

  • Target data breach lawsuits to go forward

    A federal judge says several banks suing Target Corp. over its 2013 data breach have a plausible case for negligence and can proceed with the lawsuit.

  • Survey: Online shoppers don’t feel safe

    San Francisco - Most consumers do not feel safe when shopping online and many are shying away from their favorite retailers as a result. According to the ‘Trust in the Internet’ survey of 10,000 U.S. and U.K. consumers from NCC Group and IDG, nearly eight out of 10 people (77%) do not feel very safe when shopping online and, with the holidays just a few weeks away, nearly a quarter reveal they are doing less online due to security concerns (23%).

  • Survey: Consumers trust online brands too much—to benefit of cybercriminals

    Portland, Ore. – Consumers have trust in well-known brands online, possibly to the detriment of themselves and their employers and to and the benefit of cybercriminals. According to a new survey of 2,011 U.S. and U.K. consumers from security solutions provider Tripwire, more than 40% of consumers believe emails from “trusted brands” are safe to click, and nearly a quarter (24%) anticipate doing at least part of their holiday shopping while at work.

    Survey findings include:

  • Kmart campaign makes a difference for kids

    Shoppers at Kmart who are looking for that must-have toy this holiday season will be also able to help raise money to end childhood cancer and other diseases.

    Kmart has announced that beginning this Sunday through Dec. 13, the retailer will donate $1 to St. Jude Children’s Research Hospital for every purchase from its annual Fab 15 toy list, up to a maximum donation of $25,000.  

  • Food industry finds new friend in high place

    Few people in the food industry know the name Denzel McGuire, but that’s about to change as she just became the industry’s best friend in the nation’s capital.

    McGuire has been named EVP of government relations at the Grocery Manufacturers Association, which is a big deal considering the food industry is under relentless pressure and regulatory scrutiny. GMA needs a strong voice and a connected presence in the nation’s capital to represent the interests of its members and McGuire fits the bill on both fronts, according to GMA President and CEO Pam Bailey.

  • Retailers launch campaign to eliminate Alibaba ‘threat’

    Washington, D.C. - The Alliance for Main Street Fairness (AMSF) launched a television advertising campaign to educate lawmakers on what is says is the imminent threat posed by China's online mega-retailer Alibaba as it enters the U.S. retail market. Retailers are asking the U.S. House of Representatives to join the U.S. Senate by passing e-fairness legislation that closes the online sales tax loophole this year.    
  • KPMG: Cyber-security fears will affect holiday shopping

    New York — More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store (58%) and online (63%), which could impact holiday shopping, according to a new survey by KPMG.  Twenty-seven percent of of respondents indicate they will only shop at a store that previously experienced a cyberattack if they cannot find the product elsewhere, with 8% refusing to shop at these stores all together. 
     
  • Conference Board: Consumer confidence down unexpectedly in November

    Washington - The Conference Board said Tuesday that consumer confidence in November fell to a reading of 88.7, down from a revised 94.1 in October. The drop, which surprised analysts, put the index at its lowest level since June.   "Consumer confidence retreated in November, primarily due to reduced optimism in the short-term outlook,” said Lynn Franco, director of economic indicators, Conference Board.  
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