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Consumer Affairs & Relations

  • Kmart pays $1.4 million Medicare settlement

    Hoffman Estates, Ill. – Kmart has paid the U.S. government $1.4 million to resolve allegations that it improperly used drug manufacturer coupons and gasoline discounts to reduce pharmacy costs for Medicare patients at Kmart pharmacies.

  • Target may be getting boozy in Chicago

    As Target moves to reimagine the shopping experience for customers who visit its stores, the retailer has applied for two liquor licenses for a future store in Chicago.

    USA Today reports that the company has applied for packaged goods and consumption on premises licenses.

    The retailer may be trying to follow the lead of Kroger, Duane Reade and other retailers looking to expand their alcoholic offerings, which could pose operational challenges at these stores.

  • Haggen slams Albertsons for sabotaging store takeover, sues for $1 billion

    Boise, Idaho -- Haggen’s acquisition of 146 Albertsons and Safeway stores is shaping up as a disaster and the reasons why are detailed in a new lawsuit that puts the blame squarely on the parent company — Albertsons Holdings — of the divested stores.

  • Report: Target – where everybody knows your name?

    Minneapolis – Target Corp. reportedly wants to become a place where consumers can go and everybody knows your name.

    According to USA Today, Target plans to serve liquor in a store slated to open in Chicago in October 2015.

    While a number of Target stores sell packaged alcohol products, this marks the first time Target would also serve liquor for customers to consume inside the store. Target has applied for permits to both sell alcohol for take-home purchase and for in-store consumption for the Chicago store.

  • Kroger Co. names a new key executive

    Kroger already has a good relationship with shoppers, but the retailer is looking to elevate its brand even further by making a key hire in reputation management.

    The Kroger Co. announced it has named Jessica C. Adelman to serve as Kroger's group vice president of corporate affairs, effective Nov. 1. 

  • Tech Bytes: Three Business Reasons to Track Ethical Sourcing

    Retailers invest in a variety of systems to track a wide range of supply chain and sourcing activities, but often overlook the need for technology to track ethical sourcing. Ethical sourcing refers to ensuring that products retailers sell do not involve exploitation or mistreatment of workers, unsafe facilities or production processes, stolen or counterfeit goods, or environmental hazards.

  • Target to test new store café options

    Minneapolis -- Salads and fancy pizza will soon be on the menu at a very limited number of Target locations.

    Starting in October, the retailer plans to test  fast-casual concepts in some 14 stores as it responds to customers looking for higher-quality food and more of a café atmosphere, USA Today reported.

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