Consumer Affairs & Relations

New York – A Dutch court has reportedly set aside a $449.5 million arbitration payment Tiffany & Co. had been ordered to make to Swiss watchmaker Swatch Group AG in December 2013. According to the New York Times, a three-member panel of judges ruled in favor of a counterclaim Tiffany filed in March 2014.

New York – Activist investor Starboard Value LP, which holds a 4.5% ownership stake in Staples Inc., is telling Staples it needs to improve its board of directors to complete a proposed acquisition of Office Depot. In an open letter to members of the Staples board from Starboard Value managing member Jeffrey C. Smith, the combined companies’ board must have the “proper skill set” in place to oversee the integration.

Publix, Aldi and H-E-B now share something else besides operating in the grocery sector: They all do a stupendous job of serving their customers.

According to a study of 10,000 U.S consumers, the three supermarket chains earned the highest scores in the 2015 Temkin Experience Ratings. The list ranks 293 companies across 20 industries.

Joining those firms in the top 12 spots are retailers Chick-fil-A, PetSmart, Amazon.com, Trader Joe's, Papa John's, Walgreens, and Hannaford's.

New York -- The "60 Minutes" episode alluded to in last week's Lumber Liquidators earnings conference call was apparently more damning than some analysts expected.

As a result, the company's shares tumbled Monday morning, with pending news prompting a pause in trading that resumed again after the stock price fell more than 24%.

Publix continues to be a blockbuster in its industry, as the grocery chain posted a 7.4% increase in profits in the fourth quarter.

The Florida-based retailer reported a profit of $453.3 million in the fourth quarter, compared to $422 million in 2013. Earnings per share for the fourth quarter increased to $0.58 for 2014, up from $0.54 per share in 2013. Publix reported net sales of $7.9 billion; same store sales increased 6.4%.

When Lumber Liquidators executives talked about earnings in a conference call last week, they alluded to an upcoming "60 Minutes" investigation of the company's business practices. Turns out, the CBS report was a lot more damning than some analysts expected.

The company's shares tumbled drastically on Monday, with the stock price falling more than 24%.

New York – A state appeals court in New York has revived two claims Macy’s Inc. made against J.C. Penney Co. Inc. in a long-running dispute between the two department store chains about who has the right to sell Martha Stewart Living home products.   

 According to Reuters, in a unanimous decision, judges in the Manhattan Appellate Division ruled that Penney breached confidentiality provisions of Macy’s contract with Martha Stewart Living Omnimedia and Penney’s actions amounted to unfair competition.

Kohl’s is sponsoring a Milwaukee-area school grant program for the third year in a row.   The Kohl’s Cares Field Trip Grant Program gives more than $1 million in funding to schools throughout the metro-Milwaukee area.  

New York -- Jay Carney, former White House press secretary for the Obama administration and current CNN analyst, has been appointed senior VP of worldwide corporate affairs for Amazon, effective March 2. The newly created position brings Amazon’s worldwide public relations and public policy shops into one department under Carney.

The news was first reported by Politico, which noted that Carney will leave CNN and divide his time between the online retail giant’s headquarters in Seattle and Washington, D.C.

Austin, Texas - The credit card industry is lagging behind its own deadline to get more secure microchip-enabled credit cards into consumers’ wallets by October 2015. According to a new survey from CredtCards.com, just three out of every 10 U.S. credit cardholders have a chip card.

The adoption rate is significantly higher among high net worth cardholders, but at 49%, it still means more than half of the richest Americans ($100,000 or more in investable assets) lack chip-based card security.