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Consumer Affairs & Relations

  • Study: Retailers have a way to go to earn consumer trust

    When it comes to respecting their privacy, consumers are less than satisfied with the retailers they shop.

    According to analysis of social sentiment of more than 220,000 consumers by Capgemini Group, “Privacy Please: Why Retailers Need to Rethink Personalization,” 93% of all consumer sentiment on retail privacy was negative

  • Regional c-store POS hit by fraudsters

    The latest case of reported retail POS fraud highlights the need for EMV adoption.

    Regional convenience chain Casey’s General Stores Inc., which operates 1,887 stores in 14 states, has confirmed that credit card skimming devices were discovered at six of its stores in Nebraska and one store in Iowa.

  • Walgreens buys Rite Aid in $17.2 billion deal

    Walgreens Boots Alliance and Rite Aid Tuesday evening announced that they have entered into a definitive agreement under which Walgreens Boots Alliance will acquire all outstanding shares of Rite Aid for $9 per share in cash, for a total enterprise value of approximately $17.2 billion, including acquired net debt.

  • Walmart aims to 'greenlight' America's veterans

    Walmart is launching a new initiative to help the 250,000 members of the military transitioning back to civilian life in the United States each year.

    The program, called Greenlight a Vet, aims to bring recognition to the veterans a year transitioning back to school, jobs and neighborhoods. Walmart is encouraging everyone to participate by showing their support using a "visible symbol," saying even though we don't always know who are vets are when they aren't wearing uniforms, we should still show them support.

  • Howard Hughes Corporation announces new lease to be part of the revitalized Seaport District

    New York -- Howard Hughes Corporation announced McNally Jackson Books will open a new location in 2017 at the iconic Seaport District in New York. The independent New York bookstore will set up shop in Schermerhorn Row along the cobblestoned streets of the historic district and bring a new literary experience to the Seaport with a refined and carefully curated selection of books, free interactive event programming, a café with outdoor seating and a family-friendly reading area for children to engage the growing residential community.

  • What the future of product safety looks like

    Shoppers will take for granted that the products they buy are safe this holiday season, but behind scenes it requires a tremendous amount of effort to deliver on that expectation. Join Walmart, the Consumer Products Safety Commission and ICIX for a look at what’s next in the world of product safety during an upcoming webinar on Nov. 13 at 1 p.m., EST.

  • Lumber Liquidators pleads guilty, pays fine

    A federal investigation related to Lumber Liquidator’s illegal timber trafficking has ended with a guilty plea and some damning statements by prosecutors.

  • Gap exec rejoins company as board member

    Veteran apparel retailer Tracy Gardner will join the Gap Inc. board, effective Nov. 11.

    Gap has relied on Gardner on multiple occasions the past 25 years as an employee and advisor. Gardner worked at the company from 1991 to 1994 in various creative roles and from 1998 to 2004 in senior leadership positions, including head of Gap adult merchandising. This past year she served as an advisor to the Gap brand and functioned in a similar role in 2012.

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