Consumer Affairs & Relations

Plano, Texas -- J.C. Penney Company has named consumer marketing executive and board member Mary Beth West as executive VP and chief customer and marketing officer, effective June 1. She replaces Debra Berman, who resigned as CMO after less than two years with the retailer.  West will be stepping down from the board to assume the new role.

Lumber Liquidators reported a first-quarter loss of $7.8 million and announced that its CFO is resigning as allegations over the quality of its flooring continues to affect the company.

In the quarter, the company swung to a loss of $7.8 million, or 29 cents per share, compared to net income of $13.7 million, or 49 cents per share, a year ago. Revenue of $260 million in the period met analysts’ forecasts. 

The National Retail Federation issued a statement Wednesday supporting patent reform legislation seeking to protect retailers and other businesses from overly litigious patent trolls.

Matthews, N.C. - Family Dollar Stores Inc. has announced the passing of Mark R. Bernstein, a member of the company's board of directors, on April 27. Bernstein was among Family Dollar’s longest tenured board members, having joined the board in 1980.

Bernstein most recently served as lead director from 2004 to January 2013.

Coppell, Texas – Higher selling, general and administrative (SG&A expenses) helped drive down net income at The Container Store Inc. during the fourth quarter of fiscal 2014, and the retailer expects open nine new stores and relocate one store during fiscal 2015. The Container Store reported net income of $13 million, down 29% from $18.3 million in the same quarter the prior year.

Net sales totaled $224.26 million, up 3% from $216.82 million. Same-store sales dropped 0.8%.

Washington, D.C. – The National Retail Federation (NRF) and Retail Industry Leaders Association (RILA) have filed a friend-of-the-court brief with the U.S. Court of Appeals saying the National Labor Relations Board’s decision to recognize a “micro-union” of workers in a single department at a Macy’s store in Massachusetts was incorrect. According to the trade organizations, allowing workers in a single department instead of the whole store to organize violates longstanding precedents on union organizing.

The National Retail Federation (NRF) and Retail Industry Leaders Association (RILA) have filed a friend-of-the-court brief with the U.S. Court of Appeals saying the National Labor Relations Board’s decision to recognize a “micro-union” of workers in a single department at a Macy’s store in Massachusetts was incorrect.

Family Dollar Stores Inc. has announced the passing of Mark R. Bernstein, a member of the company's board of directors, on April 27.

Cost-conscious consumers are continuing to seek out bargains at Supervalu's stores, prompting the company's profit to soar 50% in the fourth quarter.

When CEOs from Walgreens, Procter & Gamble, PepsiCo and other global leaders gather in New York in late June for the Consumer Goods Forum’s Annual Summit, one of the thorny issues to be addressed is that people don’t trust them to do what is right.