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Consumer Affairs & Relations

  • Top 10 global consumer trends for 2017

    Faster shopping and the transformation of old age are two of the trends identified by Euromonitor International on its annual report of the trends that will shape the consumer landscape this year.   The “Top 10 Global Consumer Trends for 2017” report noted that 2016 was defined by uncertainty with growth in global consumer expenditure slowing to 2.4% in real terms – the lowest rate of growth since the financial crisis.  
  • Convenience store chain on the move in Florida

    Wawa has big plans for the Sunshine State.    The privately-owned, Pennsylvania-based convenience store chain plans to open 25 to 30 stores every year throughout Florida during the next several years.   In 2017, Wawa will start its push into the southeast part of the state, with a first wave of stores opening in Palm Beach and Broward Counties.  
  • Amazon settles price advertising case for more than $1 million

    Amazon is being penalized for inaccurate pricing practices on its Canadian website.    According to the Competition Bureau, a Canadian independent law enforcement agency, Amazon will pay a $1 million penalty and $100,000 towards the Competition Bureau’s costs — punishment for violating the Competition Act, a law that ensures consumers are not misled by references to inflated regular prices.   
  • Retailer gets caught in political crossfire

    L.L. Bean has been drawn into something that it has always shied away: the political spotlight.      It all started with the news that Linda Bean, granddaughter of company founder Leon Leonwood Bean and a member of the Bean board, had made a substantial donation to a pro-Trump PAC during the president-elect's campaign. Trump then thanked Bean for her support via a tweet that ended with “Buy L.L.Bean.”     
  • NRF wants free speech for merchants on credit card fees

    The National Retail Federation on Tuesday called on the U.S. Supreme Court to allow merchants to freely and accurately show customers the added costs that come with paying by credit card rather than cash.  
  • No more ‘evenings’ at Starbucks

    Starbucks Corp. is no longer selling alcohol.   The chain will stop selling beer and wine as it brings to an end to its "Evenings" program. The program, currently in operation in 439 company-owned stores in the United States, will end Jan. 10, although it may continue overseas. Also, Starbucks plans to integrate beer and wine into its new higher-end Roastery format.  
  • Albertsons in online program benefitting low-income shoppers

    Albertsons is helping expand online grocery purchases to low-income individuals nationwide.   The United States Department of Agriculture (USDA) has selected Albertsons Companies to participate in the online purchasing pilot for Supplemental Nutrition Assistance Program (SNAP) — a service targeting low-income households.   
  • Report: Walmart Canada settles dispute with Visa

    A six-month battle between Walmart Canada and Visa has come to an end.   The retailer, which threatened to ban the card processor from all of its stores nationwide due to “unacceptably high” credit-card transaction fees, has ended its feud, and will resume accepting Visa cards at its more than 400 stores starting Friday, Jan. 6.  
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