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Consumer Affairs & Relations

  • Trump: Amazon has “huge” antitrust problem

    Presumptive Republican presidential nominee Donald Trump is no fan of Amazon, its founder and CEO Jeff Bezos, and The Washington Post, which Bezos also owns. Trump told Fox News personality Sean Hannity that "Amazon is getting away with murder, tax-wise. He's using The Washington Post for power so that the politicians in Washington don't tax Amazon like they should be taxed.”

  • Nordstrom joins retail bloodbath

    Even luxury department stores got no love from shoppers in the first quarter. Following a pattern set by Macy’s and Kohl’s, Nordstrom reported dismal results for the first quarter, including a steep drop in profit, with the only positive sign being the company’s off-price division. The retailer lowered its full-year outlook.

  • BDO study: The top risk factors for retailers are…

    The risk associated with a possible security breach claimed the top spot for the first time ever in an annual ranking of the top 25 risk factors by retailers. Security risks shared the top spot with general economic conditions, which have remained tied at the top since 2013.

  • Staples and Office Depot call off merger in wake of ruling

    The nation’s two largest office-supply chains have pulled the plug on their $6.3 billion merger.

  • Wal-Mart sues Visa over chip-enabled debit cards signature verification

    Wal-Mart Stores filed a lawsuit against Visa Inc., saying the payments network wants it to verify transactions made with debit cards with signatures rather than the chip-and-PIN protocol, Bloomberg reported.  

  • Report sees return to “less exuberant” retail M&A market

    The mergers and acquisitions market in consumer-retail overall will be active in 2016, but will also return to a more rational market with better balance between buyers and sellers and more reasonable deal values for higher-risk acquisitions.

  • Krispy Kreme acquired in billion dollar deal

    A company that achieved global fame for its simple glazed doughnuts has been acquired by the owners of a growing coffee empire. Krispy Kreme Doughnuts has agreed to be acquired by JAB Beech Inc., a unit of German investment firm JAB Holding Company, for about $1.35 billion. The deal, which would take Krispy Kreme private, is the most recent in a string of purchases by JAB Holdings, including its acquisition in late 2015 of single-serve coffee maker Keurig Green Mountain.

  • Nation’s largest electronics retailer smashes glass ceiling

    Women now make up the majority of the leadership team at Best Buy, theStar Tribunereported, with the retailer reaching the tipping point in April when it hired Trish Walker from Accenture as president of services. Having more gender diversity has been a commitment of Best Buy CEO Hubert Joly, who took over in September 2012, the report said.

  • Canadian retailers respond to Fort McMurray wildfires with donations

    Both Walmart Canada and Loblaw companies sent financial aid to support the relief efforts in the Fort McMurray community. According to reports published Friday morning, fires in the province of Alberta have to date forced the evacution of 88,000 residents and destroyed more than 1,600 structures.

  • The ‘least engaging’ retailers are …

    Five retail chains rank among the top 10 brands doing a poor job when it comes to emotional engagement, a measure of how well brands meet consumer expectations, according to an annual survey.

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