Consumer Affairs & Relations

Ron Loveless, the first CEO of Sam's Club who grew the retailer for several years before retiring in 1986, has died.   According to the Northwest Arkansas Democrat Gazette, Loveless died Monday at the age of 73 after "a long battle with cancer," according to a memo from Walmart CEO Doug McMillon and Sam's Club CEO Rosalind Brewer sent to Sam's Club employees.  

The Wet Seal is going to be very busy on Nov. 3.   That’s the day the retailer, in partnership with GGP, will open 13 holiday pop-up locations at GGP regional shopping centers throughout the nation.   "We see an opportunity for additional brick and mortar locations during the peak holiday season," said Wet Seal CEO Melanie Cox.    The temporary stores will range from 3,000 sq. ft. to 5,000 sq. ft. each.  

The past decade has witnessed a monumental shift in regulatory oversight of retailers’ environmental compliance programs. As a result, retailers have faced a crash course in the myriad hazardous waste control laws, once widely believed to not be relevant in the retail context.   Historically, most enforcement has been at the state and local level. But in just the past month, we’ve seen a flurry of retail-related activity from the U.S. Environmental Protection Agency, including the following:  

That didn’t take very long.   Industry veteran Paula Schneider, former CEO of American Apparel, has been named chief executive of DG Premium Brands, whose brands include 7 For All Mankind, Splendid and Ella Moss.   Schneider took the reins of the embattled American Apparel in December 2014. She steered the chain through bankruptcy and reorganization and launched an ambitious turnaround strategy. Schneider left American Apparel in early October amid rumors that the company was on the block.

Organized retail crime does not discriminate.      In a unanimous finding, a full 100% of retailers reported that their companies had experienced ORC in the past year, up from 97% in 2015, according to the 12th annual ORC study released by the National Retail Federation. It is the first time in the survey’s history that all responding companies reported being a victim.     

Alliance Data’s card services business has renewed its agreement with Restoration Hardware.   Alliance signed a long-term renewal agreement to provide private label credit services for the luxury home furnishings retailer.       

Amazon gave some very special visitors a tour of its top secret drone testing laboratory in Cambridge, England.  

It was in 1983 that Steve Lemmon and David Rubenzer brought on Ray Barton as a partner to franchise the cheap haircut concept they started on the University of Minnesota campus. They chose well. Barton’s wife Mary Lou was one of the first franchisees, and Barton himself remains chairman of the board as the company celebrates the opening of its 4,000th franchise in Flat Rock, Michigan.   “The company continues to grow with happy franchisees who open multiple salons,” said Great Clips CEO Rhoda Olsen.  

Political feelings aside, the fact remains: When Hillary Rodham Clinton was nominated as our nation’s first official female presidential candidate, history was made. It sets a tone for all going forward — women can achieve anything they have the determination to pursue, regardless of the industry.   

For retail tenants and landlords alike, use and exclusive use clauses, which refer to the terms written into a lease that dictates what is and is not permitted by both parties, are a critically important part of the tenant-landlord relationship and lease negotiation process. It is also a potentially contentious subject that will not only affect a retailer’s operational specifics, but can have a profound impact on the bottom line.