Consumer Affairs & Relations

Wolverine World Wide announced the appointment of Todd Spaletto as president of the Wolverine outdoor and lifestyle group.   Spaletto will lead the growth of the Merrell, Chaco, CAT, Hush Puppies, and Sebago brands around the world. He brings 23 years of experience in branded apparel and footwear, and most recently served as president of The North Face, where he led the growth of this industry-leading global brand for six years.   

A blockbuster deal in retail could be on the horizon. Or not.   Canada’s Hudson's Bay Company has approached Macy’s about a takeover, reported The Wall Street Journal, citing people familiar with the matter.   The talks between the companies are in the early stages and could lead to something other than an acquisition, according to the Journal, such as a deal for Macy’s real estate, which could be valued at roughly $14 billion. The talks could also go nowhere.

More than 100 retailers and trade associations, including Walgreens Boot Alliance, Rite Aid, Walmart and Target, have joined the Americans for Affordable Products coalition in an effort to stop the Border Adjustment Tax, otherwise known as BAT, which is a component of the U.S. House Republican tax reform proposal.  

Ivanka Trump-branded items will soon be a thing of the past at Nordstrom.  

The number of bankruptcy filings by U.S. retailers nearly doubled in 2016, and 2017 looks bleak for the industry.   That is according to a report by The Deal, a business unit of TheStreet.  

It doesn’t pay to clash with Ralph Lauren, one of the most iconic names in fashion retailing.      Ralph Lauren Corp. and president and CEO Stefan Larsson have “mutually agreed to part ways,” with Larsson staying on until May 1, 2017, the company said in a statement. Larsson’s departure follows disagreements with Lauren, 77, the company’s founder, executive chairman and chief creative officer. Jane Nielsen, CFO, will head up the business while it hunts for a new CEO.  

Restoration Hardware has filed a lawsuit against Crate and Barrel, accusing the rival brand of stealing confidential information to gain a competitive edge.   Restoration Hardware claims Crate and Barrel implemented a similar strategy that features food and beverage services at certain gallery locations.   

Retailers, trade organizations and business leaders are teaming up and taking steps to stop the border adjustable tax proposal.   The Retail Industry Leaders Association (RILA) joined more than 120 other trade associations and businesses to launch “Americans for Affordable Products,” a national campaign aimed at ending the border adjustable tax. The tariff, which is a component of the tax reform proposal under consideration in the U.S. House of Representatives, would impose a 20% tax on all imported goods.  

Consumer confidence slipped slightly in January after reaching a 15-year high in December, though outlook for the present overrode the outlook for the future.   The index now stands at 111.8 (less than an expected 113), down from 113.3 the previous month.  

According to a 2015 Nielsen study, two-thirds of consumers trust consumer opinions over company advertising and rely on peer review sites for insights and advice. However, these sites can cause huge headaches for well-intentioned retailers that incentivize consumers to post glowing reviews or find themselves on the wrong side of a revenge or competitor-sponsored post. When not conducted correctly, these efforts can harm brands and further consumer mistrust.