Awards

Waban, Mass. -- H.E.B. Grocery, Trader Joe's, Chick-fil-A, and Publix earned the highest scores in the 2014 Temkin Experience Ratings, which ranked 268 companies across 19 industries. Joining those firms in the top 14 spots are Aldi, Food Lion, Sonic Drive-In, credit unions, Dairy Queen, Kroger, Piggly Wiggly, Regions, Sam's Club, and Starbucks.

Walmart honored more than a dozen trucking and transportation partners this week as “Carriers of the Year,” and the list includes many of the supply chain world’s biggest companies along with some lesser known firms.

In addition to its massive private trucking fleet, the enormity of Walmart’s business means it works with more than 400 third party carriers. Out of those the company recognized 13 companies and further singled out Charlie Crawford from UPS as carrier representative  of the year.

Purchase, N.Y. — KicksUSA, a regional retailer offering athletic footwear and family apparel, has opened a 4,600-sq.-ft. store at CooperTowne Center in Somerdale, N.J., according to National Realty & Development Corp., the owner of the center.

Wal-Mart Supercenter, Cinemark Theatres and LA Fitness anchor CooperTowne Center.

Overstock.com has been named the 2013 Compuware Best of the Web Gold award winner in the U.S. Retail Product Order Transaction category and the Bronze award winner in the U.S. Retail Last Mile category.

The annual Compuware Best of the Web awards honors the top performing mobile and websites. The awards measure home page and key user transactions based on average response time, availability and consistency of websites across five U.S. industries (i.e. retail, banking, brokerage, insurance and travel) based on analysis throughout 2013.

Health and beauty pioneer Horst Rechelbacher died at his home in Osceola, Wis., at the age of 72 after a battle with pancreatic cancer.

Chicago — L.L. Bean has been ranked number one in online customer experience. The E-tailing Group 2013 Customer Experience Index, based on a mystery shopping study conducted during the fourth quarter of 2013, awarded L.L. Bean a top score of 88.75, followed by HSN at 87.25.

Other retailers scoring higher than 80 included Office Depot, Overstock, Amazon, Wal-Mart, Sears, Abt, Target, and Dick’s Sporting Goods. Average score in 2013 was 71.06, up from 69.3 in 2012. Repeat winners from 2012 included Amazon and Office Depot.

New York -- For the second consecutive year, Chain Store Age will select 10 individuals in retail real estate as “retail stars;” all will be featured in the April/May 2014 issue with bonus distribution to the International Council of Shopping Centers’ RECon show in Las Vegas in May.

The award recognizes people under the age of 40 who are making an impact in retail real estate – whether from the tenant (retail) or the landlord (shopping center company) side.

Helen Bryan has become the second author in the Amazon Publishing stable of writers to surpass 1 million copies in combined print, audio and Kindle editions.

Bryan, author of historical novels "War Brides" (2012) and "The Sisterhood" (2013), follows Amazon Publishing author Oliver Pötzsch over the 1 million threshold.

Supervalu plans to host its first-ever national sales expo, Sales 4 All Seasons, this summer.