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Awards

  • The top online customer service provider is…

    A retailer noted for consistently strong online customer service has received top ranking once again.

    For the second consecutive quarter, L.L Bean is the top-ranked company in Stella Benchmarks from StellaService. During the third quarter of fiscal 2015, L.L .Bean ranked within the top 10 for four of five service areas in Stella Benchmarks, including phone (No. 5), email (No. 3), chat (No. 7) and returns (No. 4). In shipping, L.L. Bean ranked outside the top 25.

  • Employees give Starbucks high marks in a key area

    Starbucks is the number one retailer employer in the United States when it comes to fostering a happy workplace.

    That’s according to a survey by CareerBliss, which analyzed the key factors that impact workplace happiness. Ace Hardware, Ikea, Apple and Barnes & Noble round out the CareerBliss top five.

    “The employee reviews on CareerBliss rank Starbucks as the number one retail employer in the United States when it comes to employee happiness,” said Heidi Golledge, co-founder of CareerBliss.

  • Principal, chairman of Inland Real Estate Group honored with Lifetime Achievement Award

    Ellicott City, Md. -- Investment Program Association announced it is honoring Daniel L. Goodwin, principal and chairman of Inland Real Estate Group with its Lifetime Achievement Award. The award was recently presented at the IPA Annual Conference.

  • Expansion takes root at Orchard Supply Hardware

    Orchard Supply Hardware is still marching toward its expansion goal of 100 stores and $1 billion in sales by 2017. And the San Jose, California-based retailer with deep Golden State roots has learned a thing or two during its journey, according to president Bob Tellier.

    The 76-store chain is actively upgrading its fleet into a shopper-friendly "neighborhood format" while finding a comfortable home in various urban locations.

  • Best Buy receives award from Office Depot

    Office Depot and Best Buy are intense competitors in many categories, but that didn’t stop the former from recognizing the latter’s sustainable purchasing practices.

    Office Depot recently held its Eighth Annual Leadership in Greener Purchasing Awards ceremony in Denver alongside the International Facilities Management Association (IFMA) World Workplace Conference & Expo.

  • Skechers walks its way past $1.2M charity goal

    Skechers has surpassed its fundraising goal for special needs kids with an ever-popular event that appeals to its target market.

  • Gordon Brothers director receives Commercial Finance Association award

    Boston – Gordon Brothers announced that Alex Sutton, managing director of Industrial Inventory for Gordon Brothers-AccuVal, will be honored by the Commercial Finance Association with the 2015 Harry H. Chen Memorial Instructor of the Year Award.

  • Pioneer shopping center magnate passes away at 93

    One of the shopping center industry's early stars—and a man who endured many hardships, including internment in a Nazi labor came, has died.

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