Associations

Arlington, Va. -- After same-store sales reports on Thursday showed strengthened performance among most major retail chains, the Retail Industry Leaders Association said that November results may suggest that consumer activity is on the rise, and could indicate the strongest holiday shopping season retailers have experienced in recent years.

New York City - The Association for Retail Environments (A.R.E.) announced that its Retail Design Collective will be held Dec. 8-10, at 7 W New York, 7 W. 34th St. and at other major showrooms throughout New York City.

Conference sessions focus on visual merchandising and store design trends, and will feature retailers such as Harry Cunningham of Saks Fifth Avenue, Brad Lenz of Liz Claiborne, Diana Bernal of Van Cleef  Arpels Inc., Paul Olszewski of Macy's, Tom Davidson of The Food Emporium, and Lauren Shaw of Louis Vuitton North America.

Washington - Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.

The survey, which asked 9,291 shoppers which retailer provides the best customer service, was conducted by BIGresearch. In alphabetical order, the top 10 retailers for customer service are:

• Amazon.com

• J.C. Penney

Chicago -- The U.S. Green Building Council (USGBC) on Thursday launched two, long-awaited green building programs: LEED for Retail, and the LEED Volume Program (usgbc.org/leed/retail).

ROGERS, Ark. -- Former Walmart executive Jack Shewmaker passed away Wednesday evening. He was 72.

Shewmaker began his career at Walmart in 1970 and rose steadily through the ranks of the company, serving in numerous capacities, including district manager; VP security (now known as loss prevention); VP store operations; EVP store operations, personnel and merchandise; CFO; and president and COO. Shewmaker retired from the company in1988, but continued as a member of Walmart’s board of directors.

Washington, D.C. -- A survey released Thursday by the National Retail Federation and conducted by BIGresearch found that up to 138 million people plan to shop Black Friday weekend (Friday, Saturday and Sunday), surpassing the 134 million who planned to do so last year.

According to the NRF 2010 Holiday Consumer Intentions and Actions Survey, which polled 8,778 consumers, approximately 60 million people say they will definitely hit the stores while another 78 million are waiting to see if the bargains are worth braving the cold and the crowds.