-
Shop.org Takeaway: Three steps to next-gen personalization
Consumers are becoming more digitally influenced on a seemingly daily basis — but omnichannel retailers find themselves hard-pressed to keep up the pace. Retailers need to meet their needs across all touchpoints, and create a frictionless shopping experience despite where the shopping journey starts and ends. -
Drugstore chain uses analytics to gain insight into IT performance
Walgreens is relying on data analytics to ensure all of its IT systems are working as efficiently as possible. Through a partnership with IBM, the drugstore chain is taking steps to drive more IT support across its enterprise. The first step is to integrate hardware and software from different vendors under one roof. This centralization will make it easier to stay abreast of performance.

