Diane von Furstenberg optimizes omnichannel operationsA luxury fashion brand is streamlining order management and customer service with iPhones. Google investing $10 billion in new data centers and officesAmazon is not the only major technology platform aggressively expanding its U.S. infrastructure. Amazon tests smart chatbots Amazon’s automated customer chat is becoming more sophisticated. New York & Co. parent seeks online transformation with cloud-based AI RTW Retailwinds is putting some wind behind its digital sales. Online discount platform prevents fake deals Brad’s Deals is reaching out to users of a platform that verifies online offers. Qdoba migrates rewards program to intelligent platform A Mexican fast-casual chain is consolidating customer data for an improved experience. McKinsey: Five trends shaping U.S. grocery The explosion of online grocery shopping is one key trend affecting the industry, according to McKinsey & Company. Study reveals mixed retailer view of AI Retailers see high potential value in artificial intelligence (AI), but also a number of challenges. Merger creates new $22B workforce management tech provider Two cloud-based workforce management solutions companies with significant retail practices are combining. Harps Food Stores plays personalized tune for shoppers A regional supermarket chain is applying artificial intelligence to customer engagement. First Previous 176 177 178 179 180 Next Last
