eBay acquires AI-based counterfeit detection solution providereBay is strengthening its ability to guarantee the authenticity of collectible items sold via its online marketplace. Exclusive Q&A: How retailers can get to know their customersMerchandising success requires understanding your customers on a personal level. Chinese e-commerce retailer JD to launch version of ChatGPT JD Group is leveraging its proprietary artificial intelligence (AI) platform to create a new industrial application. Do customers like AI-based chatbots? A new survey of U.S. consumers reveals their views on artificial intelligence, especially when it comes to customer service chatbots. Amazon invests in, sells products from sustainable tech company Less than two years after investing in climate tech startup company Hippo Harvest, Amazon is now selling its first line of leafy green lettuces. Save A Lot supports wholesale shift with supply chain optimization Save A Lot is obtaining real-time inventory visibility to improve the performance of its licensed retail operators. Kum & Go to roll out cleaning robots Kum & Go will be deploying autonomous floor scrubbers across all of its more than 400 locations. Exclusive Q&A with Ahold Delhaize USA head of AD Retail Media Ahold Delhaize USA sees a bright future for its retail media network. These two factors are key to satisfactory online customer help Customers seeking assistance are looking for two specific features in their experience. Gap Inc. to outsource its supply chain platform to small- to-mid-sized businesses Gap Inc. has entered into a partnership with a subsidiary of UPS to open its fulfillment centers to small-to-mid-sized businesses. First Previous 159 160 161 162 163 Next Last