BJ’s Wholesale makes pickup contactless, adds grocery items
A leading wholesale club retailer is offering two new in-store pickup offerings that are becoming increasingly popular during the COVID-19 pandemic.
BJ’s Wholesale Club now provides contactless, curbside pickup at all stores. Customers can order from thousands of items on the BJ’s site or app and have the items delivered right to their car. Once notified that an order is ready for pickup, customers can park in a designated curbside parking space and check in on the BJ’s app to notify the store of their arrival. An associate will then bring the order out and load it into the vehicle for contactless service.
Fellow warehouse club retailers Sam’s Club and Costco (for prescription medications) have also recently introduced contactless curbside pickup services.
BJ’s is also expanding its buy-online-pickup-in-store (BOPIS) service to include fresh and frozen grocery items in select stores. Grocery items will be available at all locations for BOPIS orders by the end of October 2020. Target is also in the process of rolling out BOPIS and curbside pickup of fresh and frozen grocery products at 1,500 stores nationwide.
“It’s more important than ever to provide our members with a variety of convenient options to shop the club,” said Jeff Desroches, executive VP, club operations officer. “Our new, contactless curbside pickup service is another example of how we’re focused on getting members the products they want, however they want.”
Headquartered in Westborough, Mass., BJ's Wholesale Club Holdings Inc. operates 219 stores and 148 fuel locations across 17 states in the Eastern U.S.