Zachary Russell
ARTICLES BY THIS AUTHOR
- 8/3/2025
Survey: Most retailers plan to maintain or increase AI investment in 2026
Retailers across the board are planning to maintain or increase artificial intelligence investments – but only some feel they are fully prepared. - 7/31/2025
Top 20: Retail real estate innovations and innovators
Chain Store Age is celebrating its centennial year with a look at 20 visionary retail real estate properties, companies and people that altered the industry and left a long-lasting mark on the world of shopping centers. - 7/31/2025
Signet Jewelers makes C-suite appointments
The world’s largest diamond jewelry retailer is shaking up its leadership team. - 7/31/2025
Square: Sales up, labor costs down at QSR, fast-casual chains
Quick-serve and fast-casual restaurants are continuing to thrive amid consumers’ hunt for value. - 7/31/2025
Survey: Shoppers say out-of-stocks are top ‘barrier’ to in-store experience
Product availability is top-of-mind for in-store shoppers. - 7/30/2025
Best Buy, Ikea partner for shop-in-shops — here’s where
A U.S. electronics giant and a Swedish furniture giant are partnering for a new, innovative cross-brand retail experience. - 7/30/2025
Satisfaction with customer service differs by generation; biggest gripes are...
There is a strong generational divide when it comes to how consumers view customer service from businesses. - 7/29/2025
Study: Extreme discounters, off-price retailers lead planned 2025 store growth
The discount sector will be responsible for the lion’s share of store growth so far this year. - 7/29/2025
Survey: Gen Z aims to cut spending, save more
Despite occasional splurging, the majority of Gen Z consumers are taking steps to improve their finances. - 7/29/2025
Report: Full-service restaurants attempt to overcome value perception challenges
While quick-serve and fast-casual chains are rapidly expanding, full-service restaurants are winning back customers through new menu items and operational improvements.
