Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 1/24/2021
Midwest grocer personalizes shopper rewards
Coborn’s Inc. has dramatically boosted customer engagement by creating and delivering personalized offers to shoppers. - 1/24/2021
Stop & Shop, P&G launch ‘homegating’ page in time for Super Bowl
A Northeast grocer and a CPG giant are virtually reaching out to consumers looking for products and ideas for their at-home Super Bowl celebrations. - 1/24/2021
Walmart perks up Coke promotion with drones
Walmart is continuing to expand its usage of drone delivery in a new partnership with Coca-Cola. - 1/24/2021
Report: Amazon plans new ‘last mile center’ for Massachusetts
Amazon is reportedly opening a supply chain hub focused on the last leg of home deliveries north of Boston. - 1/24/2021
Amazon goes on offense against controversial products, content
Amazon is using a combination of automated and manual review of products and content on its site to flag and remove offensive items. - 1/24/2021
Nike turns NYC store into virtual adventure zone
Nike is providing shoppers with an augmented reality-based outdoor challenge – within the four walls of its “House of Innovation” store in Paris, France. - 1/24/2021
Next-gen Kroger fulfillment center will rise in Phoenix
The Kroger Co. is following through on a pledge to build a leading-edge automated warehouse facility in the Southwest region. - 1/21/2021
Amazon plans five supply chain facilities in Quebec
Amazon is making a major investment in its Canadian fulfillment infrastructure. - 1/21/2021
Mattress Firm renews omnichannel financing program
Customers at the nation’s largest specialty mattress retailer will continue to have access to digital financing tools from Synchrony. - 1/21/2021
Survey: Online customer service misses the mark
Retailers are frustrating online shoppers with their customer service efforts, at their own risk. - 1/21/2021
Best Buy commits $44 million to expand college, career opportunities
Best Buy is expanding upon its efforts to support black, indigenous and people color (BIPOC) students. - 1/21/2021
Instacart to lay off more than 1,800 as part of curbside changes
Instacart is introducing two new models for its Instacart Pickup curbside service, and will eliminate close to 2,000 in-store shopper positions as a result.
