Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

Follow Dan on LinkedIn.

ARTICLES BY THIS AUTHOR

1/6/2022
The retailers with the best omnichannel customer service are…
The largest retailer-owned hardware cooperative in the world took the top spot in a ranking of retailers with the best omnichannel overall customer service, discovery and purchase.

Dan Berthiaume
1/6/2022
2022 – The year of Web 3.0?
Retailers will be active in “Web 3.0” technologies such as metaverse, NFTs, and cryptocurrency in 2022.

Dan Berthiaume
1/5/2022
Best Buy launches new influencer program
The leading U.S. consumer electronics retailer is partnering with a major tech influencer.

Dan Berthiaume
1/5/2022
Hy-Vee introduces national delivery
A regional Midwest grocery/convenience chain is launching two websites with ship-to-home services available across the country.

Dan Berthiaume
1/5/2022
Saks launches online Wellness Shop
The Saks luxury e-commerce platform is taking what it calls a holistic approach to wellbeing.

Dan Berthiaume
1/5/2022
Amazon streamlines customer return process
Amazon is trying to make returning purchases as easy as possible.

Dan Berthiaume
1/5/2022
Rite Aid aims for end-to-end supply chain visibility
Rite Aid Corp. is bringing together space planning, store and distribution center forecasting, and replenishment planning within a single, centralized solution.

Dan Berthiaume
1/5/2022
Taco Bell offers mobile subscriptions nationwide
If you have a smartphone and love eating tacos, Taco Bell is moving a new subscription program tailored for you out of pilot stage.

Dan Berthiaume
1/4/2022
Amazon reduces packaging waste with machine learning
Amazon is tackling packaging sustainability at scale with several artificial intelligence (AI) technologies.

Dan Berthiaume
1/4/2022
Cincinnati airport debuts delivery robots
A fully autonomous robot fleet is delivering meals and other items at Cincinnati/Northern Kentucky (CVG) Airport.

Dan Berthiaume
1/4/2022
Ryder expands fast delivery capability with acquisitions
Ryder System Inc. is extending its capability to make U.S. deliveries in two days or less by purchasing an omnichannel fulfillment technology platform and 38 warehouses.

Dan Berthiaume
1/4/2022
Amazon collaborates with global automaker on smart vehicle technology
Amazon seeks to transform the in-vehicle experience for auto brands including Chrysler, Dodge, and Jeep.

Dan Berthiaume