ARTICLES BY THIS AUTHOR
- 6/15/2023
Klarna launches new sustainability tools
A global payments provider and shopping platform is expanding its efforts to support sustainable purchasing. - 6/15/2023
Uber enables video ad targeting of its customers
Uber’s advertising division is offering advertisers the opportunity to reach its customers with long-form video messaging, along with visuals. - 6/15/2023
Customer service can make or break brand loyalty
A new survey reveals how customer service can influence consumers to stay with – or abandon – a brand. - 6/15/2023
Exclusive Q&A: Ollie’s Bargain Outlet digitally drives store traffic
Ollie’s Bargain Outlet is expanding a successful pilot of using mobile and social media technology to boost store engagement and sales. - 6/15/2023
Direct-to-consumer retailers innovate – in-store and online
The direct-to-consumer (DTC) vertical is producing some interesting technology deployments that transform operations across channels. - 6/15/2023
Salesforce: Generative AI will help drive holiday sales
Holiday shopping won’t start for a few months, but Salesforce has released five seasonal shopping predictions. - 6/14/2023
Drivers, dispatchers for Amazon make history with California strike
Delivery drivers and dispatchers have walked out of an Amazon partner distribution facility in Palmdale, Calif. - 6/14/2023
Walmart opens second next-gen fulfillment center
Walmart’s largest fulfillment center to date is also its latest high-tech facility. - 6/14/2023
Walmart expands retail media network reach with partnerships
Walmart is collaborating with several social and streaming companies to extend the reach of its Walmart Connect closed-loop media business. - 6/14/2023
Exclusive Q&A: Zenni sees bright future for AI in DTC retail
Direct-to-consumer eyewear retailer Zenni is actively adopting advanced AI technology to optimize its digital shopping experience.