Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 8/10/2023
Exclusive Q&A: Verizon offers omnichannel customer convenience
Verizon is deploying new innovative solutions across multiple touchpoints aimed at enhancing and streamlining the customer experience. - 8/10/2023
How the return of Amazon’s fall Prime promotion impacts retail
Amazon is once again hosting a fall version of its Prime Day sales extravganza, and retailers should pay close attention to what this means for the state of the industry. - 8/10/2023
Consumers prefer these options to fast delivery
Most consumers will forego one-to-two-day delivery if they have access to certain other features. - 8/10/2023
Nathan’s Famous localizes marketing with centralized data
Nathan’s Famous is enhancing online customer interaction and localized marketing efforts. - 8/10/2023
Online grocery sales fall in July despite customer growth
U.S. online grocery market sales contracted 7% year-over-year in July 2023. - 8/9/2023
DoorDash enables gift card, loyalty payment
DoorDash is expanding the functionality of its Storefront and Bbot digital commerce solutions. - 8/9/2023
Ampm opens frictionless store at Golden State Warriors home arena
Autonomous checkout is now available at an ampm store located in San Francisco’s Chase Center. - 8/9/2023
Grubhub enters third hotel delivery partnership
Grubhub is expanding its initiative to bring off-premises dining options to customers staying at hotels. - 8/9/2023
7-Eleven redesigns its app to improve customer experience
7-Eleven has given its mobile app an overhaul. - 8/8/2023
Newegg streamlines customer reviews with ChatGPT
Newegg Commerce Inc. continues to find new ways to engage customers using the ChatGPT artificial intelligence (AI) model.
