ARTICLES BY THIS AUTHOR
- 6/27/2023
Jack in the Box analyzes customer feedback with AI
Jack in the Box is leveraging artificial intelligence (AI) to better understand how customers view their experience. - 6/27/2023
New law takes effect that aims to put a dent in organized retail theft online
The INFORM Consumers Act is officially the law of the land. - 6/27/2023
Coco Republic launches U.S. e-commerce site
A luxury furniture retailer from Australia is entering the U.S. online retail market. - 6/27/2023
Best Buy kicks off new membership program, readies July Fourth sale
Best Buy is staying busy as the Independence Day holiday approaches. - 6/27/2023
Amazon offers new free perk for Prime business customers
Amazon is eliminating the cost of a small business tool for Amazon Prime members who also engage in corporate purchases. - 6/26/2023
Neiman Marcus stores to feature custom art
Neiman Marcus is “activating” its store with exclusive art installations. - 6/26/2023
Exclusive Q&A: Kroger's 84.51° data group examines customer loyalty trends
Customer loyalty is evolving due to external factors and shifting preferences. - 6/26/2023
This quality drives customer purchases
One specific aspect of how a company conducts itself can have a big impact on sales. - 6/26/2023
What might stop consumers from shopping Amazon Prime Day?
Consumer intent to shop Amazon Prime Day is high, but participation is not guaranteed. - 6/26/2023
Staples launches new tech support offering
Staples is providing customers with access to round-the-clock computer support.