Abercrombie & Fitch Co. adds alternate pickup locations for online shoppers

Abercrombie & Fitch Co. customers can now pick up their online orders at Walgreens.

The apparel retailer has expanded its fulfillment capabilities by adding alternate pickup locations as an additional e-commerce delivery option for its U.S. customers. Customers across all of Abercrombie & Fitch brands can now choose to pick up their order at an alternate location.

At launch, the retailer is partnering with approximately 12,000 locations nationwide, with pick up available at FedEx, Office Depot and Walgreens sites. To use the new service, online shoppers choose their desired pickup location at check out and the customer is notified once their order is ready through tracking updates and shipment notifications.

“We take a lot of pride in meeting our customers where they are and strive to execute a seamless delivery experience,” said Larry Grischow, executive VP, supply chain and procurement at Abercrombie & Fitch Co.

“These new alternate pickup points are another great option for anyone seeking convenient, efficient and secure product delivery

The retailer said the new pickup option builds on its suite of omnichannel offerings, including purchase online, pick up in store, curbside pickup, reserve in store, ship from store, and traditional parcel home delivery. In October 2021, the company partnered with Uber, Shipt, Postmates, Roadie, and software provider Delivery Solutions to expand its fulfillment capabilities and allow customers at more than 540 Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks locations to receive deliveries from its stores within the same day.

Abercrombie’s Hollister brand recently launched a mobile payment option, called Share2Pay, that allows customers to share their digital shopping bag with their purchaser (such as a parent or grandparent) to complete the purchase

In June, Abercrombie said it is targeting $5 billion in annual sales and an operating margin rate at or above 10% as part of its new “Always Forward” plan. The company reported net sales of $3.7 billion for the year ended Jan. 29, 2022.