CSA Q&A: Accenture sees AI, automation as key to post-pandemic successChain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty. The top supply chain challenge for retailers is…The two biggest supply chain issues reported by retailers both involve demand fluctuations. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. Survey: Customer experience initiatives should not end with COVID-19 Consumers appreciate the increased digital engagement from brands during the pandemic, and want it to continue beyond COVID-19. CSA Exclusive: FTD florist forecasting partnership blooms A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners. Chipotle drives innovation forward with robotic delivery investment Chipotle Mexican Grill is diversifying its digital presence by investing in autonomous delivery vehicle provider Nuro. Lowe’s celebrates spring – all April and across channels Fans of spring have a month of themed omnichannel events to look forward to at Lowe’s. Bed Bath & Beyond overhauls inventory management as part of tech plan Bed Bath & Beyond Inc. is focusing on inventory management in the next phase of its $250 million program to drive modernization and innovation in its technology platforms. Yum! Brands adds marketing platform to growing tech portfolio A global quick-service restaurant conglomerate is taking another step toward becoming a technology platform. First Previous 684 685 686 687 688 Next Last
