Five Big Predictions for Retail in 2022Just as 2020 took retailers by storm and taught brands a lesson or two in resilience, 2021 held its own surprises. Survey reveals how customers make online product decisionsDespite extremely low levels of brand loyalty, there are steps brands can take to help influence the path to online purchase. Westfield offers AR ‘holiday hunt’ with flex payments provider Westfield shopping centers are leveraging augmented reality technology for a new interactive holiday promotion. eBay steps up refurbished product competition with Amazon eBay is building upon its existing Certified Refurbished program. Multi-brand restaurant retailer brings bitcoin to loyalty space The operator of restaurant banners including Bubba Gump Shrimp Co. and Rainforest Café is launching a bitcoin loyalty rewards program. Early Black Friday promos, supply chain fears impact holiday shoppers New data from Adobe reveals consumers aren’t waiting to begin their online holiday shopping. Amazon, PayPal team up for digital payment Amazon customers in the U.S. will be able to pay with Venmo for purchases on Amazon.com and the Amazon mobile shopping app in the near future. Salesforce: Digital sales channels show impressive growth Between 2019 and 2021, three specific digital sales channels saw their transaction share sharply increase. Lowe’s to launch beta version of mobile room-scanning tool A home improvement giant will soon offer what it calls a “spatial commerce” experience on its iOS app. Southeast furniture retailer completes digital transformation Florida-based City Furniture is now running all operations on a single, standardized data platform. First Previous 589 590 591 592 593 Next Last
