TECHNOLOGY

Lowe’s Companies Inc. is targeting first-time millennial homeowners with an instructional livestream series that includes an e-commerce component.

Walmart is responding to a surge in delivery orders by focusing on last-mile innovation, including a new proprietary technology platform.

Consumers may soon be able to call for medical help without having to use their phones.

As concern over prices, especially for food, grows, more than half of consumers turn to one retailer to save money.

We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.

Robotic innovation continues spreading across the retail enterprise – popping up to automate an increasing variety of tasks.

The Captain’s Boil is supporting franchise growth in the U.S. with a full suite of front- and back-end solutions.

The volume of mobile calls and texts made and received by consumers dramatically increased in 2021.