Survey: This feature makes consumers more open to chatbotsOne important chatbot offering substantially increases customer willingness to use the automated customer service tool. Level the metaverse as a playing field As emerging technology capabilities continue to grow and improve, the line between digital and offline personas will blur. Walgreens returns to omnichannel for child poverty program Following two years of digital-only participation, Walgreens is once again celebrating Red Nose Day online and in-store. Carl’s Jr. and Hardee’s upgrade digital loyalty program The parent company of two fast-food hamburger retailers is overhauling its customer engagement and loyalty efforts across all stores. CSA Exclusive: Organic food retailer keeps marketing relevant Pressed is automating its marketing activities across multiple channels, with an eye on personalization. Nine steps retailers can take to ease the pain of inflation Today, we find ourselves in the thick of the highest inflationary rates in many of our customers’ lives. Luxury apparel brand launches proprietary resale program Another Tomorrow is bringing the authentication and resale process in-house. Global digital sales make historic drop in Q1 2022 A variety of external pressures helped drive drown online consumer spending during the first quarter of 2022. Survey: Returns cost online retailers 21% of order value Retailers are eating into retailer costs. Entertainment, sports venues serve up retail tech innovation Entertainment and sports arenas increasingly feature leading-edge retail technology deployments. First Previous 535 536 537 538 539 Next Last
