Survey reveals top customer experience technology investmentAlmost all customer experience executives are focused on the same type of solution. Guess upgrades from spreadsheets during pandemicGuess Inc. took the risk of investing in digital merchandising technology as it was shutting down stores due to COVID-19. New York shuts down major retail theft ring Chalk one up for the good guys – a multimillion dollar retail theft operation in New York City has been busted. Subway relaunches catering for ‘new normal’ As workers return to the office and get-togethers increase, Subway is offering a redesigned catering program. Unilever offers drone delivery for direct-to-consumer ice cream orders A CPG giant is taking to the skies with its next-generation version of an ice cream truck. CSA Exclusive: Oracle’s Mike Webster gives advice for the ‘new normal’ As consumers are beginning to emerge from peak COVID-19 conditions, retailers must adapt their strategies and technologies. Online music retailer streamlines private-label credit card program Sweetwater is simplifying the application and purchase process for its private-label credit cards. Instacart launches shoppable ads Instacart is expanding the capabilities of its ad product suite with direct commerce functionality. Exclusive: Retailers’ top IT concerns are… A new survey of retail IT executives reveals their biggest challenges and what they see as a “must-have” technology. Blue Yonder ICON offers insight from Walmart, Forrester The recent Blue Yonder ICON 2022 event featured a close look at Walmart’s workforce management and Forrester’s view of order management systems. First Previous 521 522 523 524 525 Next Last