Men’s apparel brand Saxx opens 3D metaverse showroomA premium men’s apparel and underwear brand is opening an immersive virtual store that allows shoppers to browse 3D items in a 360-degree digital environment. ACSI: Online retailer tops satisfaction ratings in impressive debutAn online retailer making its first appearance in an established customer satisfaction study has come out number one in both online and overall rankings. Exclusive Q&A: Carrefour Italy understands its in-store shoppers — here’s how The Italian division of France-based global retail giant Carrefour is analyzing store customer behavior at a granular level. Japanese beauty brand Tatcha brings ‘forest bathing’ to metaverse The new Tatcha online store immerses customers in a virtual outdoor environment, with a complementary physical pop-up. ChatGPT is coming – what it means for your enterprise A new artificial intelligence (AI) platform holds the potential to transform retail. Survey: Retailers fail to meet online customer search expectations There is a jarring disconnect in what consumers expect from online search and what e-commerce retailers are delivering. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. Here’s what customers want from online grocery shopping experiences A large majority of surveyed consumers agree on a few key aspects of online grocery shopping they consider important. Survey: Amid labor shortage, technologies must desired by retail employees are … Retailers aren’t the only ones worried about the impact of labor shortages on the workplace. The Fresh Market combines live shopping, ad targeting The Fresh Market is enabling CPG companies to run ads during its shoppable live videos. First Previous 429 430 431 432 433 Next Last
