Amazon offers new free perk for Prime business customersAmazon is eliminating the cost of a small business tool for Amazon Prime members who also engage in corporate purchases. Exclusive Q&A: Kroger's 84.51° data group examines customer loyalty trendsCustomer loyalty is evolving due to external factors and shifting preferences. This quality drives customer purchases One specific aspect of how a company conducts itself can have a big impact on sales. What might stop consumers from shopping Amazon Prime Day? Consumer intent to shop Amazon Prime Day is high, but participation is not guaranteed. Staples launches new tech support offering Staples is providing customers with access to round-the-clock computer support. Walmart offers third-party sellers funding via new partnership Walmart is collaborating with a provider of financing solutions for e-commerce sellers. Amazon Prime Day poses challenge and opportunity for retailers Amazon’s annual retail sales extravaganza is coming in July, and other retailers can try to beat it or join in the festivities. Four key elements of successful omnichannel experiences Today’s customers expect an integrated, frictionless path that enables them to shop when, where and however they please. CSA Exclusive: Retailers see AI-driven need for technology upgrade Retailers believe key systems need to be modernized before they can benefit from artificial intelligence (AI). Study: Long lines will cost retailers business — and consumer loyalty Customers are growing increasingly impatient with retailers that do not focus on speed, convenience and personalized experiences at checkout. First Previous 384 385 386 387 388 Next Last
