Artificial Intelligence

A harried mother in the baking aisle can’t find lemongrass spice. A teenager in the junior department can’t decide which T-shirt to buy. A family in sporting goods is disappointed that the tent for their camping trip appears to be out of stock.

Bangalore, India – Image is important, and that extends to mobile commerce. Indian e-commerce platform Flipkart is recognizing the importance of image for its mobile shoppers by rolling out image search on its mobile app, using ViSenze technology for visual search and image recognition.

The newly introduced image search allows users to upload photos of fashion items and find similar products in terms of color, pattern or style inside the Flipkart merchandise database. This eliminates keyword searches, simplifying the search process.

An expanded relationship between IBM and Adobe promises to give retail marketers new dynamic personalization powers to increase sales.

Adobe announced an integration with IBM WebSphere Commerce that the companies believe give marketers the ability to create and deliver powerful experiences across all digital channels.

A recently launched gifting Web site with a familiar sounding name promises to make it better to receive than give a gift.

The recently launched Web site GiftStarter – not Kickstarter – claims to be reinventing the gifting business so that family members, friends and co-workers are able to co-mingle individual budgets to offer recipients a more substantial gift.

The explosive growth of device connectivity, wireless technology, cloud computing and advanced analytics has driven the Internet of Things (IoT) from vision to reality. Devices with embedded sensors are enabling advanced, automated communications for retail businesses and customers. These connected devices are driving deeper engagement, providing new experiences and opportunities, creating new revenue opportunities and enabling better business insight.

Saks Fifth Avenue reduces energy costs with LED retrofit

It’s often said that companies must spend money to make money, and this is true of investments in energy efficiency.

Taking proactive approach can save energy, costs

Unexpected heating, ventilation and air-conditioning system repairs or breakdowns can result in unplanned store downtime or customer comfort issues for retail stores. With comfort such an important part of the customer experience, one that can impact sales, HVAC systems are indeed a critical component for retail stores.

In addition, HVAC systems are one of the largest sources of energy consumption in retail stores.

E-commerce infrastructure and cybersecurity initiatives. HVAC equipment upgrades and energy management systems. These days, retail CFOs must allocate capital expenditures to an ever-growing list of components — not all visible to the public but critical to corporate health. And while the role of the retail CFO has broadened considerably in recent years, becoming more strategic and more integral to business decision-making, capex spending remains a top item on their agenda.

“The CFO’s role in prioritizing investments, in what gets done, is still there.