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Artificial Intelligence

  • Lowe’s smartens Iris strategy

    Lowe’s Companies Inc. is trying to make its Iris smart home solution more accessible. The home improvement retailer is the newest participant member of the ZigBee Alliance.

    Launched in July 2012, Iris by Lowe’s is a smart home solution created to monitor and control virtually everything in the home anytime, anywhere. Lowe’s is the most recent of 450 members currently working to develop and promote ZigBee Internet of Things (IoT) standards.

  • DirectBuy has an app for that

    Membership buying club DirectBuy is taking its direct sales model to a new level of directness. The retailer has launched the My DirectBuy mobile app.

    The iOS and Android app allows DirectBuy to search for products, browse promotions, and place and track orders on the companion My DirectBuy website.

  • Exclusive: Getting Smart About Supply Chain Efficiency

    When it comes to keeping supply chain and logistics operations as efficient as possible, retailers are getting smart. Using centralized cloud platforms and business intelligence solutions, merchants can achieve real-time inventory awareness and supply chain operational data that improves overall front- and back-end performance.

    Here are three examples:

    Gap

  • Infographic: Clues that reveal online fraud

    The best means of online fraud remediation is to flag and prevent fraudulent transactions before they are processed. But what are the telltale signs of a fraudulent account?

    A new infographic from antifraud software provider Sift Science highlights some common risk factors retailers should look out for. For example, if three other accounts share a shipping address, it is four times more likely to be fraudulent. If two other accounts share the same credit card, it is five times more risky.

  • Walmart buys Silicon Valley solution for Sam's Club

    Walmart has returned to its acquisitive ways in Silicon Valley with the purchase of PunchTab, a four-year old company with talent and technology to help the retailer’s Sam’s Club division better personalize offers.

    Jeremy King, head of WalmartLabs, and Jamie Iannone, president and CEO of Samsclub.com announced the deal to acquire PunchTab in a joint statement on the @WalmartLabs site. The deal involves the purchase of PunchTab’s and six employees who will join WalmartLabs including founder Mehdi Ait Oufkir.

  • Report: Walmart gets the message on in-store assistance

    Usually retailers are not pleased when hackers get into their systems, but Walmart Stores Inc. is very happy with three hackers in particular. Walmart will test a new SMS-based customer service tool that won a recent Walmart Labs-sponsored “hackathon.”

  • Indian e-commerce giant recruits execs from major retail, tech firms

    Flipkart, a leading Indian online marketplace, is naming three new technology executives with experience at some major global retail and IT firms.

  • Leading pizza chain tests beacons

    A leading pizza chain is testing beacon technology – in stores in China.

    Yum Brands subsidiary Pizza Hut is using devices from global beacon technology provider Sensoro at all 1,471 locations in mainland China through Sept. 23.

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