Artificial Intelligence

A major experiment is set to begin soon on the campus of the University of Arkansas that could determine how retailers use robots, also known as autonomous terrestrial drones, to make deliveries.

Beginning April 1, London-based Starship Technologies will be turning heads on the rolling hills of the University of Arkansas campus as an important experiment gets underway to gauge human interaction with autonomous land-based vehicles.

The retail industry is abound with digital innovation, with brick-and-mortar stores rapidly adopting retail technology tools, services and gadgets in order to become a more relevant part of the consumer’s day. Emerging retail technologies are poised to make a splash among retailers in 2016, but not all serve the same purpose.

Sears Holdings has named an expert in digital transformation to fill the newly created role of chief administrative officer.

The company has named James P. Andrew to fill the new position, which will be responsible for the company's corporate support functions, including financial planning and analysis, business finance, procurement, legal, and human resources.

Amazon.com has been slowly but surely building the capabilities of its interactive Echo voice-activated consumer device. According to Re/code, integrating Echo with the Alexa artificial intelligence platform to allow the ordering of new commodity items is only a step toward the final goal. Namely, full-scale, Echo-based access to Amazon’s entire inventory. [Re/code]

Retailers intrigued by the prospect of drone deliveries should be concerned by new data that shows a disturbingly high number of close calls with commercial aircraft.

The Federal Aviation Administration released data showing the number of incidents in which drones flew too close to a commercial aircraft increased to 1,200 last year from 236 incidents in 2014, the first year FAA began tracking the data.

With the retail environment changing so rapidly today, and technology impacting everything a store does, the role of the chief financial officer has become more important than ever. When I started recruiting in 1990, the business was much simpler — we hired retail executives based on a linear skillset and departments operated in individual silos. Today, it is much more complex, as the C-suite works in collaboration to keep up with an increasingly savvy consumer.

So, what then do you look for in a CFO today?

Personalization continues to be the trend that just won’t go away, probably because it’s the new normal in how consumers want to interact with brands and retailers. Personalized videos hold the promise to surprise and delight (and covert), especially as we collectively spend more and more of our time viewing videos online. And personalized promotions help retailers maximize scarce marketing dollars, ensuring the right customer gets the right call to action at the right time.  

Target Corp. has reached an important milestone in its journey to launching a new retail accelerator in partnership with Boulder, Colorado-based start-up accelerator Techstars.

Target initially announced the new accelerator, expected to launch in June 2016, last October. The retailer has now closed the application process, after receiving applications from more than 500 technology start-ups in 45 countries and 32 states. Ideas submitted include connected toys and virtual fitting rooms.