Artificial Intelligence

J.C. Penney’s corporate headquarters in Plano, Texas, saved more than $100,000 in 2015 by using an ice-based energy storage. The system, IceBank from Calmac, is one of the largest in the world, producing and storing nearly 4MW of cooling or 2.4 million pounds of ice each night. The technology has been in place at the retailer’s 1.8 million sq.-ft. headquarters for 25 years. Due to its design, it is still as efficient now as the first day it was incorporated.

There will not be a tattoo parlor in the new 365 by Whole Foods Market chain. But there will be less products, less employees and more bright color accents compared to a traditional Whole Foods—and there will also be a robot, according to a report in The New York Times.

Wayfair Inc. is turning inward to give shoppers a new view of its wares.

Roche Bros. may only operate 19 local stores, but still thinks big when it comes to meeting customer demand wherever it exists. The Massachusettes-based chain has selected Unata to build an enhanced e-commerce and omnichannel shopping experience. The new e-commerce platform will be available at 18 of its Roche Bros. and Sudbury Farms stores, which will feature a home delivery option in eastern and central Massachusetts and a curbside pickup option at a growing number of locations.

The Internet of Things (IoT)-enabled retail landscape continues evolving with the launch of what could be called a “fridge commerce” (or “f-commerce”) solution by Samsung.

After months of hype, the Samsung Family Hub connected fridge is officially available. The interactive device includes a number of features that streamline the digital grocery process.

True Religion Apparel Inc. is enabling store associates to provide a highly personalized customer experience with a glance at their watch.

The specialty apparel retailer is partnering with Aptos Inc. (formerly Epicor Retail) and Formula 3 Group to enhance and extend the functionality of its associate-facing Apple Watch “Band” app. Originally released in December 2015, Band offers real-time access to the retailer’s full inventory selection from the store, along with intuitive search capability.

Consumers know the perfect gift when they find it, and 1-800-Flowers.com is trying to make the search a little easier.

The specialty gift retailer is offering a beta of “GWYN” (Gifts When You Need), an artificial intelligence (AI)-powered intuitive shopping experience across its brands. GWYN is based on the Fluid Expert Personal Shopper (XPS) software platform, which in turn is supported by IBM Watson.

Omnichannel may be a big industry buzzword, but retailers are still figuring out how to apply it to payments.

According to a new survey of nearly 100 global retailers by PCM Research and electronic payment and banking solution provider ACI Worldwide, “Omnichannel Payments for Merchants: Myth or Reality?” only 21% of respondents have competed an omnichannel payments program.