Artificial Intelligence

Chain Store Age presents its third annual “Top 10 Women in Retail Technology ” report, which showcases the achievements of an influential group of technology executives. The professionals in the class of the 2017 — profiled below in no particular order — exemplify the innovation and leadership needed to suceed in today’s fast-changing retail environment. They share a record of success that is worthy of emulation by all their peers.

Chinese e-commerce giant Alibaba is making a play for a department store and mall operator in China.   The company made a $2.6 billion bid for Intime Retail, with a plan to take it private, reported the New York Times. Alibaba already owns a 28% stake in the company, which operates 29 department stores and 17 shopping malls in China, mainly in first- and second-tier cities.  

Charitable giving exceeded $971 million, partially fueled by the convenience of mobile commerce.    That’s according to data aggregated in PayPal’s interactive tracker, the company’s online “giving” platform. In addition to contributions made during the holidays, PayPal reported it processed $7.3 billion in contributions in 2016 — an 11% increase in charitable giving for the year.  

Amazon is bolstering end-user cyber-security.   The online giant’s cloud services group quietly acquired cyber security firm harvest.ai, a San Diego-based startup that uses machine learning and artificial intelligence to analyze online user behavior, according to TechCrunch.  

Voice-activated technology and connected devices are among the hot tech trends that caught the attention of Target executives at the annual Consumer Electronics Show in Las Vegas.   Target posted the faves of some of its executives on a blog on its website. Here’s a sampling:   

As the retail industry settles into 2017, CIOs industry-wide are dusting off their To-Do lists, and creating a game-plan on how to implement this year’s top priorities.   While these projects will run the gamut, retail is facing an inflection point — one that is influenced by new, “smarter” solutions that will not only change the trajectory of how businesses operate, but how chains will communicate with employees and customers.   

BJ’s Wholesale Club is knee-deep in a company-wide initiative to add processes that allow it to operate more efficiently.   It has taken a major step by partnering with Glory Global Solutions to roll out cash automation solutions across its 200-plus-club chain. As cash still accounts for around 30% of consumer transactions in the U.S., it remains extremely important to retailer margins. However, the process of moving money is complex.   

The annual consumer electronics trade show (CES) is considered a launch pad for new innovations and technology. One concept garnering attention at this year’s show: in-vehicle digital shopping.   Honda and Visa presented the first proof-of-concept demonstration of in-vehicle payments at this year’s show, held in Las Vegas, Jan. 5-8.