Artificial Intelligence

Sam’s Club is getting ready to give Amazon Go a run for its money.

Retailers’ loyalty programs aren’t doing a very good job of winning shoppers’ loyalty.

Amazon has produced another set of numbers that will no doubt make other retailers green with envy.

Amazon’s third-quarter earnings blew past Street expectations amid surging profit from its North American retail and cloud computing businesses. But it came up short on sales and its holiday outlook.

Madison Reed wants its customers to put their selfies to better use.

SPECS Show 2019 announced that two industry headliners will serve as keynote speakers at its annual event, which will be held March 3-5, 2019, at the Gaylord Texan in Grapevine (Dallas), Texas.

Retailers may be leveraging more digital channels to increase revenue opportunities, but these are also fertile ground for cyber-thieves.

Inconsistencies in operational processes are killing the customer experience.