Artificial Intelligence

Smartphones drove double-digit increases in online holiday revenue and traffic.

Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales.

Area15, set to open in Las Vegas in April, describes itself as an “edgy, interactive, trend-ahead mall and performance complex that blurs the line between fantasy and reality.”

J. Crew has deployed a solution that enables it to better manage major seasonal spikes in online demand.

Google is acquiring an Irish retail startup whose mission is “to make things better for local retailers.”

People are beginning to accept that robots or other artificial intelligence (AI) can perform certain tasks traditionally done by humans.

Stop & Shop is deploying fuel cell technology that will reduce its environmental footprint while keeping stores open even during a power outage. 

Walmart is expanding its use of automated shelf-scanning inventory robot technology.