Walmart targets Home Depot, Lowe’s with home services offering
Walmart is entering the home services market through a new partnership.
The discount giant is starting to compete with offerings such as the Home Services programs at Home Depot and Lowe’s via a collaboration with online professional services platform Angi. Through Angi, consumers can search for home maintenance and renovation professionals qualified to perform specific services.
Angi’s providers will soon be available in nearly 4,000 Walmart stores across all 50 states, and nationwide online. This service offering includes over 150 common home projects including flooring, painting, plumbing, electrical, TV mounting, installation, and assembly services for furniture.
Prices start at $45 for furniture assembly and $79 for TV mounting. All services provided through this partnership are backed by the Angi Happiness Guarantee, which covers projects up to their full purchase price. Walmart will be Angi’s first limited-time exclusive retailer to offer these services.
Services can be purchased at Walmart either on its e-commerce site, alongside any eligible item or from the Angi dedicated landing page at any time, or in-store. Once the item is purchased, Angi will reach out to the customer to coordinate their booking and ensure the service is completed to customer satisfaction.
For larger projects such as painting and flooring, after a Walmart customer requests a quote, a dedicated project advisor provides a custom quote, finds a professional and handles all the work, cooperating with the customer throughout the project.
Walmart has been growing its presence in the burgeoning professional services space, taking on other Tier I retailers with a narrower product focus. In August 2021, the retailer quietly introduced a program called the Tech Services Initiative at select stores in Northwest Arkansas and the Dallas area. Similar to the Geek Squad technology support service introduced by Best Buy in 2004, the Tech Services Initiative provides customers a variety of remote, in-home and in-store technology assistance for an annual fee of $89.99. Customers can sign up online or in a participating store.
“Angi brings experience and highly-rated pros to our customers to help them get jobs done around the home,” said Darryl Spinks, senior director of retail services at Walmart. “We’re thrilled to bring the convenience and ease of Angi’s services to our customers.”
“We could not be more excited to launch Angi with Walmart, a leading global retailer, as our first retail integration,” said Oisin Hanrahan, CEO, Angi. “Since the start of the pandemic, the home is in focus and people across the U.S. are doing more home improvement, maintenance and repair work and they are often turning to Walmart to find the tools and materials needed to start those projects. Things like sprucing up an entertaining space by installing a new smart TV, painting a nursery for a family addition, and transforming an outdoor space and adding a patio are now projects that Walmart customers can get done seamlessly with the help of an Angi pro as part of the Walmart shopping experience.”
Walmart operates approximately 10,500 stores and clubs under 48 banners in 24 countries and e-commerce websites. Angi provides a network of more than 250,000 professionals across 500 tasks, and in nearly every ZIP code.