Von Maur named America’s best department store by Newsweek
A century-old department store company based in Davenport, Iowa tops an annual listing by Newsweek magazine.
Von Maur Department Stores has once again been recognized by Newsweek as America’s Best Department Store. It is the third straight year the family-owned Von Maur has earned the top department store spot in Newsweek’s annual ranking of America’s best retailers.
Founded in 1872, Von Maur currently operates 37 department stores in 15 states. As part of its recent national expansion, the company has announced plans to enter two new states. It will enter Pennsylvania this fall, opening at South Hills Village in Pittsburgh, followed by its first store in North Dakota, at West Acres Mall in Fargo, in the spring of 2025.
In addition to its two new planned locations, Von Maur is in the midst of an extensive, multi-phased, $100 million renovation of its stores over the next five years.
[READ MORE: Von Maur Department Stores launches five-year renovation plan]
“We are honored to be recognized by Newsweek as America’s best department store for the third straight year, something that is only possible because of our associates, customers and brand partners,” said Jim von Maur, president of Von Maur Department Stores. “Von Maur’s exceptional service and professional team, along with our trending styles and quality merchandise, set us apart in today’s competitive retail landscape. Our simple yet effective philosophy of ‘take care of our customers and the rest will come’ has been the true key to our success over the last 152 years and will be for years to come."
Von Maur is known for its superior customer service, including an interest-free charge card, flexible return policy, free gift wrapping and shipping services.
Newsweek’s America’s Best Retailers 2024 were identified based on the results of an independent survey of more than 7,000 U.S. customers who have shopped at the retail stores in person in the past three years.
Final rankings were based on the likelihood of recommendation and the following five evaluation criteria: products, customer service, atmosphere, accessibility and store layout. Survey and published rankings were conducted by Statista Inc., a leading statistics portal and industry ranking provider.
