Survey: The key to hourly employee engagement is…

3/22/2019
Providing hourly employees with a specific technology tool is critical to keeping them engaged, according to a new survey.

Results from “Embracing a Bring Your Own Device in the Workplace,” a survey of 1,000 U.S. hourly employees in five service industries, including retail, from workforce management technology provider WorkJam, indicated bring your own device (BYOD) policies drive employee engagement and productivity.

More than two-thirds of respondents across all industries surveyed (retail, hospitality, logistics, healthcare, and banking) said they would use their personal mobile devices to access information about scheduling changes and/or corporate training materials. This includes 66% of retail respondents. Another 8% of retail respondents said they have no preference.

The study also finds that 69% of hourly employees believe that with the right application, they’d have an easier time picking up shifts that accommodate their schedules. And 57% of millennial respondents would prefer to use their personal mobile devices to access information such as schedules and training materials.

Furthermore, engaged employees are less likely to consider leaving their jobs. The study shows that 61% of frustrated employees cite scheduling and communication pain points as reasons for leaving, while of 56% of employees looking for jobs say they are prevented from maximizing their potential at work.
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