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New grocery delivery program targets business travelers

One hotel chain is putting a new spin on room service.

Hawthorn Suites by Wyndham is partnering with Peapod and Instacart on a new grocery delivery pilot. Targeting the many travelers who are eager to keep a few “staples” in their hotel room, but struggle to hunt down the closest grocery store in an unfamiliar city, Hawthorn Suites is piloting a program that delivers groceries directly to guests’ doors.

The trio of companies is piloting the program at eight Hawthorn Suites hotels in and around Chicago, Philadelphia, Raleigh and Charlotte, North Carolina, Hartford, Connecticut, and Orlando, Florida. The program coincides with the hotel chain’s Homemade @ Hawthorn program, an e-cookbook inspired by award-winning chefs that can be easily prepared in an in-suite kitchen.

"We know convenience is king for long-term travelers staying in new cities for weeks or months at a time," said Larry Hambro, VP, brand operations, Hawthorn Suites.

"An essential part of helping our guests stick to their regular regimens when they stay with us is delivering the comforts of home, like a homemade meal or their go-to snack,” he said. “Our grocery delivery pilot makes that possible by giving guests the power of selection combined with the convenience of online shopping and curated dishes.”
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