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BigCommerce takes sizable step in shipping

E-commerce platform BigCommerce is going from streamlining online sales to streamlining online shipping.

BigCommerce is launching BigCommerce Shipping, a new end-to-end shipping solution designed to simplify shipping and fulfillment. The platform is a result of fulfillment and logistics technology providers ShipHawk and Parcelcast developing on top of BigCommerce’s newest shipping APIs, which allow companies to plug in and provide shipping rates or quotes.

BigCommerce Shipping is designed to provide businesses selling on the platform with free access to accurate, discounted shipping rates and improved shipping margins, while providing a streamlined system to manage shipments and print shipping labels directly from the BigCommerce control panel.

Through its new shipping solution, BigCommerce hopes to lower costs and improve shipping margins by offering discounted shipping rates and providing a bulk-label printing solution that automatically chooses the best carrier for each box. In addition, BigCommerce intends to improve retailers’ conversion and build brand loyalty with customer service features such as rates calculated directly in the shopping cart and real-time shipping updates.

Furthermore, BigCommerce Shipping enables retailers to compare rates, print labels, manage orders and reconcile shipping bills from a single dashboard. Embedded analytics provide insights into year-over-year shipping trends, in-depth shipping costs and ways to optimize packaging, carrier relations and customer relations

BigCommerce Shipping helps businesses make shipping a competitive advantage,” said Jimmy Duvall, chief product officer at BigCommerce. “Our robust ecosystem of partners is vital to customers’ ability to solve complex shipping requirements, and this new offering gives merchants yet another option to leverage the rates and processes that work best for their specific business needs and customers.”

Currently in beta, BigCommerce Shipping is expected to be available to U.S.-based retailers by the end of Q1 2019, with international access expected to open later in the year.
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