How prevalent is AI in the supply chain?A new survey reveals where and how often retailer use artificial intelligence (AI) and machine learning (ML) in the supply chain. Now batting at Fenway Park – contactless checkoutAmerica’s oldest professional baseball stadium is offering customers a leading-edge method of buying concessions. J.C. Penney boosts e-commerce sales with targeted promotions A move away from blanket discounts has resulted in big improvements in major e-commerce metrics for J.C. Penney Co. Inc. Minnesota grocer automates shelf inventory tracking Lund Food Holdings is obtaining near-real-time access to actual shelf inventory conditions. Survey: This feature makes consumers more open to chatbots One important chatbot offering substantially increases customer willingness to use the automated customer service tool. CSA Exclusive: Organic food retailer keeps marketing relevant Pressed is automating its marketing activities across multiple channels, with an eye on personalization. Entertainment, sports venues serve up retail tech innovation Entertainment and sports arenas increasingly feature leading-edge retail technology deployments. Carl’s Jr. and Hardee’s upgrade digital loyalty program The parent company of two fast-food hamburger retailers is overhauling its customer engagement and loyalty efforts across all stores. Nine steps retailers can take to ease the pain of inflation Today, we find ourselves in the thick of the highest inflationary rates in many of our customers’ lives. Exclusive: Q&A with Vitamin Shoppe CEO The Vitamin Shoppe pursues a localized, integrated customer engagement strategy. First Previous 94 95 96 97 98 Next Last