Gifting retailer turns ‘AI conversations’ into salesTo stay relevant in an increasingly digital marketplace, 1-800-Flowers.com is stepping up its conversational commerce game. Is Walmart pursuing the ‘Tinder’ of grocery shopping?Walmart is pursuing a project that could give the term “swipe right” new meaning. AI steps up Lamps Plus’ post-order customer engagement A specialty lamps retailer has a new way to deliver real-time information to its customers post-purchase. Home improvement giant to connect with shoppers through Apple’s text app Lowe’s Cos. is putting a spin on how its shoppers will connect with its customer service agents. Amazon’s cashier-less convenience store is finally a ‘Go’ After more than a year of fits and starts, Amazon opened the doors of its cashier-less Amazon Go store to the public on Jan. 22. NRF 2018: Key Takeaways The message was clear at the National Retail Federation’s annual “Big Show in New York: Retailers need to adopt disruptive technology if they want to remain relevant among digitally savvy shoppers. Study: Voice assistants on pace to dominate consumer interactions As customers grow more comfortable with voice assistants, they are also ready to increase their spending via conversational commerce. Hannaford’s new digital rewards program favors store-brands—not discounts Hannaford’s new loyalty program puts a different spin on how members earn rewards. Innovation at Walmart—in Store No. 8 and beyond Walmart is relying on its innovation lab to leverage disruptive technology — but it’s not on the journey alone. Report: Amazon's Dash gets more muscle Amazon is taking the functionality of its branded instant order devices to the next level. First Previous 160 161 162 163 164 Next Last