Study: Sales associates not well-equipped to perform job
Digital retailing is intensifying, yet retail associates still don’t have the technology they need to serve customers when they visit in-store.
That's according to “The 2017 Retail Associate Technology Study,” from Salesfloor. The report, which surveyed 254 North American retail associates across a variety of product categories, compensation models and store sizes, explores the connection between store-level employees and the technology they use to serve customers.