Good return policy impacts bottom lineFifty-two percent of consumers have abandoned an online purchase out of fear of a difficult return process. Report: Wawa hit with lawsuits following data breachAt least six lawsuits have reportedly been filed in the wake of a data breach that exposed the credit and debit card information of Wawa customers. 2019: A look back at trends that disrupted retail tech Here are three trends from 2019 poised to continue disrupting retail in 2020 and beyond. Study: Top retailers for delivering last-minute holiday orders were… Retailers were mostly successful when it came to keeping their holiday shipping promises. CSA Exclusive: Top 10 e-commerce scams Chain Store Age recently spoke with Alan Brill, a senior managing director in Kroll’s cyber risk practice, about the top 10 tactics scammers use to commit fraud against online shoppers. Local Retailers vs. Big Box: How Small Businesses Can Stay Competitive Ever since the dawn of the big-box store, smaller local businesses have struggled to compete. Casual dining operator delivers food in a dash The parent company of the Luby’s and Fuddruckers casual dining chains is branching into digital delivery. Study: Online shopping generates more returns Purchases made online are returned at a higher rate, but there is a silver lining for some retailers. CBRE: Online holiday returns could hit $41.6 billion Retailers and shippers this holiday season will handle more returns than ever of goods bought online. Study: Many small businesses feel heat from big retailers One in four small-to-mid-sized businesses (SMBs) keep larger competitors in mind when making shipping/logistics decisions. First Previous 433 434 435 436 437 Next Last