Insights

There’s no getting around it: It’s been a long, hot summer for the retail industry, one that many retailers will be happy to see end.

From the liquidation of The Sports Authority and Hancock Fabrics to the downsizing of Macy’s and Office Max (to name a few), the past few months have been full of angst as merchants struggle to find their way in a disrupted marketplace.

The good news is that many merchants are rising to the task. They are making the hard calls, however painful, and investments necessary to compete in today’s omnichannel world.

My face and name may be unfamiliar to you, but hopefully that will soon change. I have covered retail for decades, never retail real estate. But, I am happy to have landed in this spot. For, just as retailers need new traffic to thrive and grow, so do writers need new material, and this beat is rife with material.

Here’s what excites me about this space. It’s something I trust also excites — and perhaps scares — you retailers and developers out there. You are America’s new town planners.

Retail consultants McMillan Doolittle offered the following commentary regarding Sears’ plans to upgrade its apparel offerings with in-store shops dedicated to global brands new to the U.S. market.   

On Aug. 8, Walmart announced it would buy Jet.com -- one of the fastest growing e-commerce companies in the U.S. -- for a whopping $3 billion.   

When it comes to providing customer service, companies often have only one chance to get it right. The reality is that even just one negative experience can be all it takes for a customer to take their business elsewhere.   

To understand the current state of the Detroit real estate market, and to appreciate how and why Detroit is such a hot market today, we have to look to the past. Historical context is crucial here because, more than most cities, the story of Detroit is the story of a city shaped by its past. In many cases, the building blocks of today’s development boom are being literally and figuratively laid across foundations that were laid years ago.