U.S. retailers can breathe a sigh of relief. After a gloomy start to 2017 – where store closures and bankruptcy reports dominated the headlines – retailers have turned a corner, coming through the strongest holiday season in years.
Paula Rosenblum, co-founder and managing partner at Retail Systems Research, spoke with Chain Store Age about the potential of Blockchain, and what it means for the retail industry.
The customer experience as we know it is changing. The industry today is being transformed by some of the most significant technological developments of our generation including artificial intelligence (AI), big data, analytics and robotic process automation (RPA).
We all know mobile apps are on the rise, especially in retail where traditional brick-and-mortar store are searching for new ways to compete with online retailers like Amazon.
The beauty industry has in the last few years seen a backlash from the effect its marketing has on its consumers, particularly the youngest among them, as rates of eating disorders and body dysmorphia are thrusting upward at jet speed.
As technology disrupts business from almost every angle, companies experiencing dramatic change and consolidation face redundancies and downsizings. In these times, it’s critical to take stock of the impact on human capital.