Tailored Brands resumes online fulfillment, will manufacture masks

Dan Berthiaume
Senior Editor, Technology
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jos a bank

The parent company of Men’s Wearhouse and Jos. A. Banks has reopened its e-commerce fulfillment centers and begun shipping online orders.

Tailored Brands will keep its retail stores temporarily closed until at least May 4, 2020. However, Men’s Wearhouse and Jos. A. Bank can now ship directly to customers who place retail orders on the brands’ respective websites, as well as rental orders previously placed in-store, and new rental reservations made online.

The company says it will continue to incorporate employee input as well as recommendations from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and government officials as it regularly evaluates operations at its e-commerce fulfillment centers and determines when its currently closed facilities will reopen.

In addition, in conjunction with a privately-held manufacturer and distributor of medical supplies, Tailored Brands will begin the production of cotton washable facemasks that can be used when an FDA-approved mask is not available at its factory in New Bedford, Mass. The factory will use the manufacturer’s material and specifications and provide the sewing.

Tailored Brands will bring back furloughed employees to make 50,000 masks over the next few weeks and says it will continue to look for additional opportunities to help front-line healthcare professionals. The New Bedford factory will undergo the same enhanced social distancing and sanitation protocols as its e-commerce fulfillment centers.

“Our top priority will always be the safety and wellbeing of our employees, customers and communities, and I am proud of how quickly our supply chain leadership modified our distribution center operations to create a safe workplace environment for our fulfillment team members during this health crisis,” said Tailored Brands Inc. president and CEO Dinesh Lathi.

Tailored Brands’s retail banners include Men's Wearhouse, Jos. A. Bank, Moores Clothing for Men and K&G.