Signet Jewelers names new presidents of Zales, Banter, Blue Nile
Signet Jewelers has named two new leaders to oversee three of the brands in its portfolio.
The company has appointed Jamie Cygielman as president of Zales and Banter, and Pam Cloud as president of Blue Nile. Signet says that each leader has more than 30 years of brand building experience, and that their appointments are part of the company’s “Grow Brand Love” strategy.
Cygielman most recently served as global head of dolls at Mattel for the past year, and previously served as the general manager and president of American Girl for more than seven years. As president of American Girl, Cygielman is credited with establishing a new strategic vision that restored sustainable top-line and operating profit growth while strengthening the brand’s relationship with consumers, according to Signet.
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As president of Zales and Banter, Signet says Cygielman will oversee the brands’ go-to-market strategies, with a focus on innovation, distinctive customer experiences and deepening relationships with consumers.
Cloud brings decades of luxury experience to Blue Nile, including more than 25 years at Tiffany & Co. In her role as senior VP and chief merchandising officer, she oversaw the launch of several of its most successful collections, including Tiffany T, Tiffany Keys and the annual Blue Book high jewelry collection. Cloud will report to Joan Hilson, Signet’s chief operating and financial officer, to lead Blue Nile’s next phase of growth and transformation.
Cygielman will join Signet effective Aug. 24 and will be based in Dallas. Cloud began her role as president of Blue Nile effective Aug. 10 and will be based in New York City.
“‘Grow Brand Love’ is about creating distinctive brands with clear value propositions and stronger connections to the customers they serve,” said J.K. Symancyk, CEO of Signet Jewelers, who has led the company since late 2024. “Jamie and Pam are accomplished leaders who understand how to unlock the potential of iconic brands through consumer insight, innovation and disciplined execution. Their appointments bring important new capabilities to Signet as we position Zales and Banter for their next phase of growth and accelerate Blue Nile’s transformation.”
Signet operates approximately 2,600 stores under its KAY Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H. Samuel and Ernest Jones banners.
